All Swift Technology Ltd (“ASTPAY”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the ASTPAY platform, website, or mobile app.

 

If you do not agree with the terms of this policy, please do not use ASTPAY services.

 

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We may collect the following categories of personal data:

 

•Full name

•Phone number

•Email address

•National ID, BVN (for Nigerian users), or other identity documents

•Date of birth

•Residential address

•Bank account details

•Business registration (for merchants or agents)

•KYC documents (photos, utility bills, etc.)

 

1.2 Automatically Collected Information

•Device type, model, and OS

•IP address and location data

•Usage logs (date/time of access, transactions, app navigation)

•Browser type (if using web platform)

•Mobile network provider

 

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2. How We Use Your Information

 

We use your data for the following purposes:

•To register and manage your ASTPAY account

•To verify your identity (KYC/AML compliance)

•To process transactions and payments

•To provide customer support

•To communicate updates, promotions, or changes to terms

•To monitor and improve platform performance and security

•To comply with legal and regulatory obligations

 

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We process your personal data under the following legal bases:

•Contractual necessity – to provide you with ASTPAY services

•Legal obligations – for KYC, AML, and tax compliance

•Legitimate interests – fraud prevention, service improvement

•Consent – for marketing or promotional communication (you may opt out anytime)

 

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4. How We Share Your Information

 

We do not sell your personal data. However, we may share your data with:

•Government agencies or regulators (e.g., CBN)

•Partner banks, payment processors, and mobile network providers

•Identity verification and fraud prevention partners

•Our legal, compliance, and audit advisors

•Third-party service providers under confidentiality agreements

•Law enforcement agencies when required by law

 

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If your data is processed outside your country (e.g., cloud storage or technical support), we will ensure it is protected under applicable data protection laws and that adequate safeguards (e.g., data processing agreements) are in place.

 

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You have the right to:

•Access the personal data we hold about you

•Request correction or deletion of inaccurate data

•Withdraw consent where processing is based on consent

•Object to or restrict processing in certain cases

•Request data portability (where applicable)

 

To exercise these rights, email: support@astpayafrica.com

 

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We retain your data for as long as your account is active and for a period required by law after account closure (typically 5

3–5 years for financial records). When data is no longer needed, we securely delete or anonymize it.

 

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We implement appropriate technical and organizational measures to protect your data, including:

•End-to-end encryption

•Firewalls and secure servers

•Multi-factor authentication

•Periodic audits and penetration testing

•Strict access control for personnel and third parties

 

However, no method of transmission over the internet is 100% secure. You use ASTPAY at your own risk.

 

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We may use cookies and similar tools to enhance your user experience, analyze usage patterns, and improve performance. You can control cookie settings through your browser.

 

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ASTPAY does not knowingly collect data from anyone under the age of 18. If we learn that a child has provided us with personal information, we will delete it promptly.

 

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We may update this policy from time to time. When we do, we’ll notify you via the app, email, or our website. Continued use of ASTPAY constitutes your acceptance of the revised policy.

 

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If you have questions, complaints, or requests regarding your privacy, contact:

 

Data Protection Officer (DPO)

All Swift Technology Ltd (ASTPAY)

Email: support@astpayafrica.com

Address: Danag Oil Plaza Rumuola link Road, Port Harcourt Rivers State, Nigeria. 

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